Refund Policy

Introduction

At Medimax LLC, customer satisfaction is our top priority. This Refund Policy outlines the terms and conditions under which refunds are processed for our products.

1. Eligibility for Refunds

  • Items can be returned within 30 days of purchase.
  • To be eligible for a refund, items must be unused and in perfect condition. Opened or used items are not eligible for a refund.

2. Return Process

  • Initiate a Return: To start a return, please contact us at info@medimaxllc.com or call 305-828-3161 to request a return authorization.
  • Return Shipping: Customers are responsible for paying the return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance for items over $75, as we cannot guarantee receipt of your returned item.

3. Refund Processing

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.

4. Non-Refundable Items

Please note that certain types of items are non-refundable, including:

  • Opened or used items
  • Gift cards (if applicable)

5. Changes to this Policy

We reserve the right to update or change this Refund Policy at any time. Any changes will be posted on this page with an updated effective date.

6. Contact Us

If you have any questions about our Refund Policy, please reach out to us: